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Job Locations US-MA-North Reading
Posted Date 2 days ago(7/1/2020 3:04 PM)
Responsibilities: - Ability to synthesize information across all products by working with product managers and other subject matter experts to create an information driven user navigation experience - Produce information structure, user scenarios, storyboard, data models, work- and data-flow, sitemaps, and navigational hierarchies - Envision architectural scheme, information structure and features, functionality, and user-interface design - Ability to take blank sheet of paper with regard to the entire navigation experience of TraceLink from its website where unauthenticated users may visit to purpose built enterprise applications used to interact and exchange data with supply chain partners - Work with the UX team to develop wireframes and mockups to demonstrate a new navigation paradigm and garner feedback on the design - Prepare paper and interactive prototypes and/or mockups, including page layout and navigational elements - Ability to blend user actions, charts and graphs, collaboration tools, alerts and other information for a user to navigate in their usage of the system based on the capabilities and data that a particular user can access - Work with focus groups and conduct creative meetings - Coordinate with engineering and design teams to integrate site concept, visual design, writing, interface, and navigational structure - Work closely with data scientists to understand how data can be retrieved from the data lake in order to arrive at efficient and usable navigation approaches - Given a business problem that can be solved by applying analytic techniques to a vast data lake of information, select the correct visual representation for users to navigate this information efficiently - Ability to combine different visual elements for users with vastly different needs into a coherent experience based on their persona and combination of role assignments - Using available technologies select and apply visualization elements based on the type of information available for a given user. - Identify new visual technologies to be incorporated into the framework when the existing toolset is lacking - Work to understand and classify data insights and alerts that are available such that they can be packaged and coherently displayed alongside other data elements - Create user stories and technical specifications to document what is to be built by engineering - Support the Engineering, Technical Publications, and Training teams in the development of their deliverables. - Ability to define and apply rules for when to use tables, charts, graphs, and other presentation methods to establish repeatable design patterns - Ability to apply the correct visualization approach to problems that include data sets with varying amounts of data - Create and document product requirements and use cases - Present product ideas and user interface designs to internal stakeholders and customers to garner feedback - Author and prioritize user stories for product features and functions - Work closely with Development and QA to resolve issues throughout the development lifecycle - Work closely with architects to define user interface navigation approach - Review and accept user stories upon completion of development and testing - Looking for a UX Product Manager to own the UX experience for TraceLink’s digital supply chain platform - Up to 20% travel required
Job ID
2020-1999
Job Locations IN-Pune
Posted Date 3 days ago(6/30/2020 1:19 PM)
Responsibilities - Review and respond to all incoming customer communications professionally and with a “smile” - Follow up on customer communications with request for additional information - Resolve and/or route issues based on documented operating procedures - Provide feedback and recommendations to improve operations - Interact with customers and the TraceLink Customer Success team to ensure the highest level of customer satisfaction
Job ID
2020-1997
Job Locations US-MA-North Reading
Posted Date 1 week ago(6/23/2020 5:29 PM)
Responsibilities - Process customer sales orders for New/Expansion deals - Perform contract review for key points for new contracts, amendments and change requests - Invoice customers for subscriptions and monthly professional services - Reconcile Professional Service fees to PS billing system on monthly basis for region - Collect customer funds - Prepare bank deposits and apply customer payments within NetSuite - Monitor customer account details for non-payments, delayed payments and other irregularities - Respond to invoice related questions from both TraceLink sales employees as well as customers after performing appropriate research - Maintain all customer records in NetSuite - Complete vendor forms and maintain customer portals - Participate in Big 4 audits and prepare customer invoice and payment schedules
Job ID
2020-1996
Job Locations IN-Pune
Posted Date 1 week ago(6/26/2020 7:25 AM)
- Develop Analytics solutions that will help clients optimize their supply chain operations and adhere to compliance regulations.  - Work closely with Domain experts, Data scientists, Architects, Product managers and Product Engineers to design and implement Analytics products. - Design, Implement and maintain complex data processing under ETL Pipelines, Data Lake and Data warehousing solutions with desired performance output. - Work in fast paced Agile teams and ability to quickly learn and adapt to new tools and technologies. - Work with QA teams to align on test planning and help in test executions.
Job ID
2020-1995
Job Locations IN-Pune
Posted Date 8 hours ago(7/3/2020 3:47 AM)
You will be responsible for the design, implementation and maintenance of React user interface code, components, and scripting, within a SPA supported by a sophisticated, AWS EKS hosted, cloud platform.  Your responsibilities will include: - Join Tracelink Platform Development team and become a core contributor to our new serverless cloud platform. - Architect, design, develop, and deploy new microservices in AWS ECS and EKS environment. - Perform deep dives into system, reliability, and performance issues; Troubleshoot issues across the entire stack: cloud infrastructure, third-party software, application and network. - Interact with cloud operation team to address and debug platform and application related issues. - Play a lead role in the planning and design of our cloud platform and security architectures. - Participate in code reviews for platform projects, built on open source software and deployed in cloud. - Develop applications that implement supply chain business features and associated APIs within the DNP platform. - Bring creativity and collaboration to design and problem solving - Write code with quality in mind; proficient in writing unit tests to ensure high code quality - Work closely with our QA team; assist with test planning as appropriate - Reliably execute on assigned tasks while keeping the big picture in mind - Grasp business knowledge quickly - Work with your team to estimate tasks, and provide regular status updates as part of our scrum-based Agile development process - Actively participate in all phases of the software development lifecycle
Job ID
2020-1993
Job Locations SG-Singapore
Posted Date 2 weeks ago(6/17/2020 11:47 AM)
Aggressively engage with multiple contacts at prospects via telephone, email, web and in person meetings to educate and drive them through the sales process   Define sales strategies working collaboratively with sales team and management    Execute customer centric meetings, presentations and product demonstrations both virtually and in person with key decision-makers and influencers   Develop high impact proposals which articulate TraceLink’s differentiated solution,  market leadership, and unique value as a partner   Manage all aspects of the close process   Build and execute a sales plan to achieve revenue targets on a quarterly basis   Manage and document sales pipeline including forecasts, prospect details, current opportunities and future planned activities   Work collaboratively with other team members to share information, expertise and market feedback
Job ID
2020-1990
Job Locations US-MA-North Reading
Posted Date 2 weeks ago(6/16/2020 2:43 PM)
Software Engineer II - Edge Services will be responsible for the design, development and maintenance of cutting edge cloud applications, running in our sophisticated, Kubernetes (AWS EKS) hosted, RxJava/Vert.x cloud platform, Opus.  All of this within the Life Sciences / Pharma supply chain domain.   Your responsibilities will include: - Develop platform infrastructure components and applications that support developers and their applications on our new Opus platform. - Bring creativity and collaboration to design and problem solving - Write code with quality in mind; proficient in writing unit tests to ensure high code quality - Work closely with our QA team; assist with test planning as appropriate - Reliably execute on assigned tasks while keeping the big picture in mind. - Grasp business knowledge quickly - Work with your team to estimate tasks, and provide regular status updates as part of our scrum-based Agile development process - Actively participate in all phases of the software development lifecycle
Job ID
2020-1987
Job Locations US-MA-North Reading
Posted Date 3 weeks ago(6/15/2020 1:38 PM)
The Software Engineer II is responsible for the design, development and maintenance of microservices that interface with data at a large scale, as well as all related activities within the application development process. You will: - Develop software that takes best advantage of our cloud-based fully-distributed architecture - Provide architectural input for software development efforts utilizing a good understanding of various technologies such as web applications, relational and NoSQL databases, information security, cloud-based services, etc. - Provide high-level analysis and design reviews to apply appropriate technologies and architecture to solve conceptual problems; ensure design, structure, and content meet performance guidelines - Research and remain informed of new technologies and tools, and how such technologies could be applied at TraceLink; recommend extension, expansion, and update of technology standards, practices, and methodologies - Actively participate in all phases of the software development lifecycle - Collaborate with product owners, other product stakeholders, and team members - Review and analyze current systems and processes, matched against user needs and business requirements to determine technical requirements - Accurately estimate tasks, and hit those estimates and provide regular status updates as part of our scrum-based Agile development process - Work closely with our QA team; assist with test planning as appropriate - Integrate 3rd party components as appropriate
Job ID
2020-1986
Job Locations US-MA-North Reading
Posted Date 3 weeks ago(6/15/2020 1:38 PM)
The Senior Software Engineer is responsible for the design, development and maintenance of microservices that interface with data at a large scale, as well as all related activities within the application development process. You will: - Develop software that takes best advantage of our cloud-based fully-distributed architecture - Provide architectural input for software development efforts utilizing a thorough understanding of various technologies such as web applications, relational and NoSQL databases, information security, cloud-based services, etc. - Provide high-level analysis and design reviews to apply appropriate technologies and architecture to solve conceptual problems; ensure design, structure, and content meet performance guidelines - Research and remain informed of new technologies and tools, and how such technologies could be applied at TraceLink; recommend extension, expansion, and update of technology standards, practices, and methodologies - Actively participate in all phases of the software development lifecycle - Collaborate with product owners, other product stakeholders, and team members - Review and analyze current systems and processes, matched against user needs and business requirements to determine technical requirements - Accurately estimate tasks, and hit those estimates and provide regular status updates as part of our scrum-based Agile development process - Work closely with our QA team; assist with test planning as appropriate - Integrate 3rd party components as appropriate
Job ID
2020-1985
Job Locations US-MA-North Reading
Posted Date 3 weeks ago(6/15/2020 1:38 PM)
- Develop software that implements of our data driven, dynamic user interface architecture in support of dynamic React based UI experiences - Develop back-end software in both Javascript and Java to support the front-end UI - Bring creativity and collaboration to design and problem solving - Write code with quality in mind; proficient in writing unit tests to ensure high code quality - Work closely with our QA team; assist with test planning as appropriate - Reliably execute on assigned tasks while keeping the big picture in mind. - Grasp business knowledge quickly - Work with your team to estimate tasks, and provide regular status updates as part of our scrum-based Agile development process - Actively participate in all phases of the software development lifecycle
Job ID
2020-1983
Job Locations US-MA-North Reading
Posted Date 3 weeks ago(6/15/2020 1:38 PM)
- Develop software that takes best advantage of our data driven, dynamic user interface architecture - Bring creativity and collaboration to design and problem solving - Write code with quality in mind; proficient in writing unit tests to ensure high code quality - Work closely with our QA team; assist with test planning as appropriate - Reliably execute on assigned tasks while keeping the big picture in mind. - Grasp business knowledge quickly - Work with your team to estimate tasks, and provide regular status updates as part of our scrum-based Agile development process - Actively participate in all phases of the software development lifecycle
Job ID
2020-1979
Job Locations US-MA-North Reading
Posted Date 3 weeks ago(6/15/2020 1:38 PM)
• Join Tracelink Platform Development team and become a core contributor to our new serverless cloud platform. • Play a major role in the planning and design of our cloud platform Data Service layer. • Architect, design, develop, and deploy new services in AWS EKS environment. • Perform deep dives into system, reliability, and performance issues. Troubleshoot issues across the entire stack: cloud infrastructure, third-party software, application and network. • Interact with cloud operation team to address and debug platform and application related issues. • Participate in code reviews for platform projects, built on open source software and deployed in cloud.
Job ID
2020-1976
Job Locations US-MA-North Reading
Posted Date 2 weeks ago(6/16/2020 8:52 AM)
The Opportunity: - Build tooling for automated testing of the TraceLink application. This tooling will need to programmatically interface with the TraceLink application using a variety of B2B messaging protocols as well as both REST-based and SOAP-based web services - Provide architectural input into the test automation infrastructure - Creating testing tools that can be configured and used by non-developers - Creating testing tools that can simulate real-world transaction volumes involving potentially millions of transactions per day - Provide high-level analysis to apply appropriate technologies and architecture to solve conceptual problems - Research and remain informed of new technology and tools, and how such technologies could be applied at TraceLink - Work closely with engineers building the core TraceLink product to ensure that testability concerns are factored into the design of the product
Job ID
2020-1966
Job Locations US-MA-North Reading
Posted Date 3 weeks ago(6/15/2020 1:38 PM)
- Collaboratively identify data science opportunities that support business and product goals - Propose, develop, evaluate, and perfect specific data science solutions - Modify solutions to address application constraints - Integrate modified solutions into cloud-based product offerings - Communicate results and ideas to business leaders
Job ID
2020-1965
Job Locations US-MA-North Reading
Posted Date 3 weeks ago(6/15/2020 1:38 PM)
Responsibilities The Software Engineer II is responsible for the design, implementation and maintenance of application code for back-end, server-centric components, as well as all related activities within the application development process. You will:   - Join Tracelink Platform Development team and become a core contributor to our new serverless cloud platform. - Architect, design, develop, and deploy new microservices in AWS ECS and EKS environment. - Perform deep dives into system, reliability, and performance issues; Troubleshoot issues across the entire stack: cloud infrastructure, third-party software, application and network. - Interact with the cloud operations team peers to address and debug platform and application related issues. - Play a lead role in the planning and design of our cloud platform and security architectures. - Participate in code reviews for platform projects, built on open source software and deployed in cloud. - Develop applications that implement supply chain business features and associated APIs within the DNP platform. - Bring creativity and collaboration to design and problem solving - Write code with quality in mind; proficient in writing unit tests to ensure high code quality - Work closely with our QA team; assist with test planning as appropriate - Reliably execute on assigned tasks while keeping the big picture in mind - Grasp business knowledge quickly - Work with your team to estimate tasks, and provide regular status updates as part of our scrum-based Agile development process - Actively participate in all phases of the software development lifecycle
Job ID
2020-1963
Job Locations BR-São Paulo
Posted Date 3 weeks ago(6/15/2020 10:27 AM)
Responsibilities: The successful candidate will sell directly to existing customer and prospect accounts and be responsible for developing new accounts in the region. With a consultative sales approach, you will manage the entire sales process from initial outreach through contract negotiations. You will work collaboratively with a Sales Development Representative to prospect into named targets throughout the US and work collaboratively with a Solutions Consultant to present and demonstrate TraceLink’s solutions and to propose the differentiated value of partnering with TraceLink. This position will require in-person sales meetings and presentations which represent travel to assigned accounts (up to 50% travel anticipated).
Job ID
2020-1961
Job Locations US-MA-North Reading
Posted Date 3 weeks ago(6/15/2020 1:38 PM)
- Join Tracelink Platform Development team and become a core contributor to our new serverless cloud platform. - Play a lead role in the planning and design of our cloud platform Data Service layer. - Architect, design, develop, and deploy new services in AWS EKS environment. - Perform deep dives into system, reliability, and performance issues; Troubleshoot issues across the entire stack: cloud infrastructure, third-party software, application and network. - Interact with cloud operation team to address and debug platform and application related issues. - Participate in code reviews for platform projects, built on open source software and deployed in cloud.
Job ID
2020-1960
Job Locations IN-Pune
Posted Date 3 weeks ago(6/9/2020 2:34 PM)
Responsibilities - Direct interaction with customers and other TraceLink departments to understand, document, troubleshoot and resolve customer issues in a timely manner. - Contribute to the development of standard procedures and tools for frequently used troubleshooting techniques. - Partner with Product Management, Engineering and Quality Assurance on the timely resolution of customer reported issues.
Job ID
2020-1956
Job Locations US-MA-North Reading
Posted Date 21 hours ago(7/2/2020 3:04 PM)
- Leverage best practices to create the best demand generation strategies and programs for specific segments to meet predefined goals. - Build a world class inbound channel. Leads from our inbound efforts need to grow exponentially. - Create program roadmaps, master engagement architectures, and program calendars that meet engagement measurements, nurturing new contacts, and current customer loyalty needs, and best leverage investment in content, technology, process, and people. - Lead creation of program planning documents in conjunction with Program Management, Marketo Users, Creative, Content, Product Marketing, Executive Leadership (CEO), Business Management, Sales, Customer Success and Customer Service teams. - Define marketing programs to drive customer lifecycle engagement, including: Engagement, Lead Generation, Lead Nurturing, and Customer Advocacy marketing - Effectively integrate into program design: new market needs, expand persona profiles, add more detail on customer buy cycles, key segmentation criteria, and best practices on how to drive increasing engagement with target markets. - Leverage multiple demand generation media channels including: Content Marketing tone and direction, Inbound Marketing (SEM, PPC, and Social Marketing) strategies, Direct Marketing, Telemarketing, Event Marketing, and Online event marketing (Webinars). - Work with an analytical team for program reporting KPIs to demonstrate marketing influence on engagement for new contacts and potential pipeline inclusion as trust and interest grow. Must show the efficacy of programs and adjust programs based on reporting analysis. Define program ROI. - Work with Business Management, Sales and Sales Operations to balance budget requirements against the need to meet marketing engagement, pipeline and revenue goals. - Effectively engage agencies to perform outsourced parts of marketing demand generation efforts. - Create an account-based marketing strategy to ensure we optimize the experience for our most strategic accounts - Prepare program impact summaries to present to leadership with supporting analysis in Excel spreadsheets and/or current system Dashboards. - Practice advancement – shares and collaborates on best practices in program architecture with all. - Actively contributes to the thought leadership within marketing. - Consult on strategic direction, business process alignment and marketing best practices as they relate to demand generation. - Perform industry research to inform program planning.
Job ID
2020-1955
Job Locations IN-Pune
Posted Date 1 month ago(5/27/2020 1:28 AM)
- Hands-on contribution in creating high level and technical designs, writing code, peer reviewing code by team members, and producing unit tests to ensure coverage. - Work in an agile environment as an active stakeholder within the team by participating in backlog grooming, story pointing, sprint planning and retrospectives. - Deliver with quality assigned stories for features being developed by the team. - Travel to TraceLink US headquarters as needed to establish rapport with other development teams.
Job ID
2020-1949