Job Listings


Here are our current job openings. Please click on the job title for more information, and apply from that page if you are interested.

Use this form to perform another job search

The system cannot access your location for 1 of 2 reasons:
  1. Permission to access your location has been denied. Please reload the page and allow the browser to access your location information.
  2. Your location information has yet to be received. Please wait a moment then hit [Search] again.
Click column header to sort

Search Results Page 1 of 5

Job Locations SG-Singapore
Posted Date 3 days ago(6/16/2021 5:06 AM)
- Achieve quarterly and annual channel sales targets - Identify, recruit, enable and go-to-market with Solution Partners to achieve sales goals - Identify Solution Partners with specific business expertise to develop new markets/segments - Working closely with the regional Sales Leadership teams to leverage partners in the sales cycle and ensure successful joint project execution - Periodic business review calls/meetings with key partners to identify target accounts, joint account mapping, forecasting, business & pipeline reviews, GTM strategy and positioning of newer solutions. - Supporting regional sales activities: seminars/webinars, sales meetings and contract negotiations - Document all partner activities in SalesForce.com - Reporting quarterly results to Sales Management & Sr. Executives
Job ID
2021-2358
Job Locations SG-Singapore
Posted Date 3 days ago(6/16/2021 4:55 AM)
Responsibilities: - Aggressively engage with multiple contacts at prospects via telephone, email, web and in person meetings to educate and drive them through the sales process - Define sales strategies working collaboratively with sales team and management  - Execute customer centric meetings, presentations and product demonstrations both virtually and in person with key decision-makers and influencers - Develop high impact proposals which articulate TraceLink’s differentiated solution,  market leadership, and unique value as a partner - Manage all aspects of the close process - Build and execute a sales plan to achieve revenue targets on a quarterly basis - Manage and document sales pipeline including forecasts, prospect details, current opportunities and future planned activities - Work collaboratively with other team members to share information, expertise and market feedback
Job ID
2021-2357
Job Locations US-MA-North Reading | US-Remote
Posted Date 1 week ago(6/11/2021 9:57 AM)
Responsibilities   - Manage marketing localization projects across a variety of languages from beginning to end, by working with cross-functional stakeholders and translation vendors to assign, schedule, and execute. - Develop project plans and workflows, track schedules, spend, and quality control. - Recognize the need for and contribute to process improvements and tool improvements and remain in lockstep with evolving localization needs.  - Validate translations of marketing content with internal native speakers via review process and provide feedback to vendors. - Track our translation quality over time with the goal of continuous improvement while maintaining and contributing to company-wide glossaries to ensure consistency. - High attention to detail, efficient time-management, and strong organizational skills. - Understanding of modern project management methods and tools (e.g. Asana, JIRA, etc.). - Solid understanding of internationalization best practices and regional nuances (style, tone, etiquette, etc.). - Knowledge of content management systems (e.g. Drupal, Wordpress, etc.) to help manage integrations and analytics platforms (Google Analytics) to measure ROI.  - Experience with MadTranslations or Translations.com/Transperfect a plus.
Job ID
2021-2351
Job Locations US-MA-North Reading | US-Remote
Posted Date 1 week ago(6/8/2021 5:30 PM)
Responsibilities to include (but not limited to):   - Execute impactful earned media programs to position TraceLink as a leader through dissimilation of corporate news, and educate target audiences about products, and roadmap for new solutions - Support the development of effective strategies to garner interest of top tier business, industry and consumer media - Manage corporate social media program to support business objectives; serve as catalyst for new ideas and programs. Maintain master calendar for integrated social media efforts - Support the development and implementation of impactful internal and executive communications campaigns to inspire and drive employee engagement - Serve as a liaison with select internal business partners including, HR, Finance, Legal, and other teams as needed to most effectively relay messages from each business unit to the company at large - Manage distribution, communication, and posting of print and electronic coverage, internally and externally - Secure spokespeople for media interviews and opportunities, building an internal database of media spokespeople
Job ID
2021-2350
Job Locations IN-Pune
Posted Date 2 weeks ago(6/3/2021 2:22 PM)
Responsibilities - Develop engaging collateral consistent with the TraceLink brand strategy and in accordance with brand guidelines to execute creative requests for email design, social media graphics, eBooks, presentations, website graphics, and more with a keen attention to detail and at a rapid pace to meet the heightened demands of a fast-growing, dynamic business.  - Champion visual consistency and streamline the design process across multiple platforms and channels.  - Work collaboratively with internal teams and outside partners to solve a variety of design, communication, and brand challenges. - Collaborate with all functional areas of marketing and cross-functionally to meet project objectives and deadlines.   - Take initiative to understand business needs and marketing requirements to devise captivating design solutions for integrated marketing plans.   - Ideate, contribute to and execute robust design concepts for all internal creative briefs and think outside the brief by using past experience and industry knowledge to shape and fine tune our visual aesthetic.
Job ID
2021-2347
Job Locations US-MA-North Reading | US-Remote
Posted Date 2 weeks ago(6/3/2021 2:22 PM)
Responsibilities - Provide support for SEO and other website enhancements including uploading new content to the corporate website.  - Execute requests for analytics, presentations, and more with a keen attention to detail and at a rapid pace to meet the heightened demands of a fast-growing, dynamic business.  - Work with Content, Demand Generation, Industry, Event, Performance and Corporate Communication teams to track and meet project objectives and deadlines.   - Conduct competitive analysis to better understand industry trends.  - Assist the marketing team in administrative tasks.  - Participate in marketing brainstorming sessions and weekly meetings.
Job ID
2021-2346
Job Locations US-MA-North Reading
Posted Date 2 weeks ago(6/7/2021 9:32 AM)
  As a Senior Manager, Opus Platform, you will be responsible for building, running, and maintaining a set of platform data services and capabilities to support a class of system and multi-enterprise applications that facilitate B2B data exchange and help improve the efficacy and visibility of business transactions up and down the pharmaceutical and ultimately other supply chains. This role will provide vision and leadership, and is tasked with emerging critical parts of the Opus Platform, while improving, recruiting and developing high performing teams. The complexity of this position requires a leadership approach that is engaging, imaginative, and collaborative, with the ability to develop scalable, supportable, maintainable, robust, and high performing solutions that meet our customers’ requirements.   You will: - Participate in development and delivery of a comprehensive software and product development strategy, architecture, and solutions - Drive execution on the design, building, deployment, and maintenance of platform data services and components.  - Work closely with the architecture team to evolve the OPUS Platform architecture.   - Accurately estimate tasks and provide regular status updates as part of our scrum-based, Agile development process
Job ID
2021-2345
Job Locations US-MA-North Reading
Posted Date 3 weeks ago(5/26/2021 9:11 AM)
The Opportunity: The successful candidate will sell directly to an existing customer base. With a consultative sales approach, you will manage the entire sales process from initial outreach through contract negotiations. You will be managing and cultivating the client relationship, handling renewal process, as well as expanding the Tracelink footprint with new solutions. You will  work collaboratively with a Solutions Consultant to present and demonstrate TraceLink’s solutions and to propose the differentiated value of partnering with TraceLink. This position will require sales meetings and presentations throughout the year to maintain strong partnerships with our customers. 
Job ID
2021-2343
Job Locations US-MA-North Reading
Posted Date 3 weeks ago(5/26/2021 8:59 PM)
Role & Responsibilities - Identify, document, and standardize immigration processes to improve efficiency and mitigate risk for the company - Assist with reviewing and analyzing the information and/or documentation of petitions/applications with appropriate U.S. government agencies - Assist in coordinating moves (from state to state or country to country) for non-immigrant employees - Coordinate and monitor H-1B lottery - Communicate with teammates to obtain information and provide updates on visa filings, including meetings to explain immigration situation and arrange meetings with attorneys for additional clarification - Maintain and monitor all active immigration cases, gather updated immigration support documents, research and escalate issues - Serve as primary owner in executing requirements when initiating permanent residency case and/or filing visa extensions (including but not limited to physical wall posting, system postings, review of candidate eligibility and obtaining various data points & documents) - Drive Form I-9 and E-verify compliance, including the reverification process - Educate hiring managers, HR, and employees about immigration procedures and company policies - Advise on daily immigration operations, proactively assessing and planning for regulatory changes that may impact the program and/or visa-dependent employees - Maintain relationship with immigration attorneys, and review and approve vendor invoices and payments relating to immigration, while providing expense updates to department heads so they understand total costs related to immigration - Drive process efficiencies with vendors and other providers to manage expenses and find ways to reduce costs - Respond to immigration questions, review issues and employee concerns regarding immigration guidelines, legal requirements, and procedures - Lead the collaboration of multiple functions such as Legal, Tax, Comp & Ben, Payroll, Talent Acquisition and HR to ensure compliance with various programs, policies and procedures - Develop, implement, and oversee a global mobility strategy that allows talent to move effortlessly around the company
Job ID
2021-2342
Job Locations US-MA-North Reading
Posted Date 3 weeks ago(5/26/2021 1:31 PM)
Role & Responsibilities - Maintain, review and process bi-weekly payrolls in the United States for over 500 salaried and hourly employees through Workday / OSV, ensuring compensation, variable pay, withholdings, benefit premiums and deductions are accurate. - Coordinate with local HR in EMEA and APAC to manage and review monthly international payroll updates for over 200 employees with service providers (Vistra and PaySquare) to ensure payroll process, data, and payments are accurate and timely. - Partner closely with HR team members to coordinate employee compensation updates, new hires, separations, data changes, and approvals in Workday. - Manage Workday time keeping approvals for non-exempt employees - Play a key role in Workday Payroll system upgrades/maintenance; assisting in the maintenance and testing of payroll controls to support accuracy and integrity of payroll data. - Maintain strong processes that evidence payroll review and approval procedures are appropriate to ensure accurate payrolls globally. - Coordinate with finance, monthly, to gather approved sales commissions and bonus compensation to upload to Workday for timely payments. - Research complex payroll and taxation questions such as multi-state, global mobility, and fringe benefits and be able to document and communicate the complexity and proposed solutions. - Maintain and update the Company’s payroll procedures and policies, including partnering with OSV payroll provider to troubleshoot pay issues, review tax registrations, employee year-end tax documents, as well as monthly, quarterly, and annual filings and reporting. - Work closely with Accounting team to review and substantiate payroll accounting entries, balance sheet reconciliations, payroll related analysis, and audits. - Maintain a strong understanding of risks and controls and ensure that all risks are mitigated by the effective design and operation of controls. Identify unmitigated risks, propose, and implement controls as needed. - Monitor 401K employee deferral plan changes, ensuring appropriate system configuration, and timely and accurate funding of employee contributions and employer match.
Job ID
2021-2341
Job Locations IN-Pune
Posted Date 3 weeks ago(5/26/2021 1:27 PM)
Responsibilities:   - Review product requirements, design, and test plan documents in a timely manner per the SDLC. - Review defined software release criteria and approve new software versions for release to customers. - Primary RQC representative to participate in software deployments to customer environments as scheduled (includes night and weekend deployments). - Verify Installation Qualification (IQ) for deployments following TraceLink procedures. - Create, review, and approve IQ and Operational Qualification (OQ) Certificates for customers. - Support risk management activities and improvements related to the SDLC. - Serve as RQC department representative at various SDLC related meetings. - Support the CAPA program for SDLC-related issues, including performing root cause analysis (RCA), and working with departmental representatives to determine and track corrective and preventive actions to completion in a timely manner. - Author RCA summary reports for customer distribution for applicable CAPAs. - Perform and document internal tool qualification activities, and work with other departments to evaluate internal tools for qualification, based on TraceLink procedures. - Review and approve monthly validation documents for TraceLink’s PQ service offering. General: - Ensure organizational compliance with applicable global regulations and standards, TraceLink QMS processes, and customer. - Ensure quality for TraceLink’s SaaS/PaaS systems and service offerings is maintained. - Identify and propose process improvements, efficiencies, or changes related to the SDLC or RQC’s supporting activities. - Support customer audits or requests for information. - Support internal audits and vendor audits. - Contribute to quality metrics monitoring and trending, key performance indicator reporting, Quality Plan objectives, and team initiatives.
Job ID
2021-2340
Job Locations IN-Pune
Posted Date 4 weeks ago(5/24/2021 2:16 PM)
Duties and Responsibilities:  System admin working on technical roadmap for the AWS Cloud, Windows and VMware environments. Perform daily tasks to monitor, maintain, and backup all enterprise Windows, SQL Database servers. Plan, Build, Implement and maintain the AWS Cloud, Windows, VMware server infrastructure to include support over the weekend as and when required. Analyze system performance and suggest/implement tuning as needed Patch Windows, VMware server environments, both software and firmware, on scheduled basis as well as urgent security releases. Document and improve upon processes, procedures, and implement best practices to align with industry standards. Exhibit professional behaviour at all times, work and promote we are “One Team” across the organization, making every interaction Helpful, Easy and Personal. 
Job ID
2021-2339
Job Locations US-MA-North Reading
Posted Date 1 month ago(5/20/2021 12:31 PM)
- Based on strong Windows 10 and MacOS desktop support knowledge in a global corporate environment, responding to internal IT requests in a timely manner with excellent customer service - Provide support for business applications including Google G Suite for Business & Microsoft Office Suite - Assist in the administration of E-mail, Slack, Active Directory, MDM, SCCM, Zoom, Adobe, Jamf, and other corporate, IT and Security SaaS applications - Execute imaging procedures and new hire technology and workspace onboarding as well as user account provisioning in accordance with requisite compliance guidelines - Identify complex problems, investigate root-causes, and recommend scalable solutions - Participate in a global follow-the-sun support team environment. This position may require someone who can come in early, stay late, and assist on the weekends as the business requires - Keep team and manager informed of trends, significant problems, or unexpected delays and make proactive recommendations for improvements - Create and update procedures and technical documentation in our knowledge base and IT support pages - Able to work on projects and meet deadlines while maintaining quality of work and balancing with day-to-day support functions
Job ID
2021-2335
Job Locations IN-Pune
Posted Date 4 weeks ago(5/23/2021 2:29 AM)
- Based on strong MacOS and Windows 10 desktop support knowledge in a global corporate environment, responding to internal IT requests in a timely manner with excellent customer service - Provide support for business applications including Google G-Suite for Business, Microsoft Office Suite, Slack, Mimecast, Salesforce and NetSuite - Assist in the administration of E-mail, Slack, Druva, Active Directory, Jamf, MDM, SCCM, Zoom, Adobe, and other corporate, IT and Security SaaS applications - Execute imaging procedures and new hire technology and workspace onboarding as well as user account provisioning in accordance with requisite compliance guidelines - Identify complex problems, investigate root-causes, and recommend scalable solutions - Participate in a global follow-the-sun support team environment. This position may require someone who can come in early, stay late, and assist on the weekends as the business requires - Keep team and manager informed of trends, significant problems, or unexpected delays and make proactive recommendations for improvements - Create and update procedures and technical documentation in our knowledge base and IT support pages - Able to work on projects and meet deadlines while maintaining quality of work and balancing with day-to-day support functions
Job ID
2021-2334
Job Locations IN-Pune
Posted Date 1 month ago(5/20/2021 12:12 PM)
- Operational support of TraceLink’s Kubernetes, Docker and J2EE services operating in the AWS cloud platform, including the monitoring and management of systems and application health, security, performance, and metrics, as well as the implementation of any tools/scripts required to support these tasks. - Monitors and supports AWS EC2 instances and other AWS services such as Kubernetes, Docker containers - Evaluates and recommends improvements and monitoring and automation to support all environments - Rotates on a monthly basis between India and US working hours to support an international team and respond to any system, application, or network issues that may arise. - Participates in an on-call rotation providing operational support during working and non-working hours. - Performs software releases, typically during non-working hours - Operates as an agent in the Cloud Operations ticketing system handling the more complex requests. - Develops new and improves existing operating procedures and runbooks to support the configuration and maintenance of Tracelink’s cloud-based products. - Manages TraceLink’s embedded EDI commercial solution providing AS2, SFTP and HTTP post file transfer. - Communicates with all parts of the TraceLink organization, in both verbal and written capacities. - Assists personnel from other departments in the company to ensure that they have the access and information that they need to perform their assigned tasks.
Job ID
2021-2333
Job Locations IN-Pune
Posted Date 1 month ago(5/20/2021 12:12 PM)
- Operational support of TraceLink’s Kubernetes, Docker and J2EE services operating in the AWS cloud platform, including the monitoring and management of systems and application health, security, performance, and metrics, as well as the implementation of any tools/scripts required to support these tasks. - Monitors and supports AWS EC2 instances, volumes and other services such as Kubernetes, Docker containers, Elasticsearch, S3, RDS, Elasticache, Redshift, DynamoDB through their entire lifecycle supporting multiple customer-facing and internal application environments. - Rotates on a monthly basis between India and US working hours to support an international team and respond to any system, application, or network issues that may arise. - Participates in an on-call rotation providing operational support during working and non-working hours. - Performs software releases, typically during non-working hours - Operates as an agent in the Cloud Operations ticketing system.  This includes performing service configurations, providing logs, answering questions, and carrying out periodic maintenance tasks. - Follows documented operating procedures and runbooks to support Tracelink’s cloud-based products. - Configures TraceLink’s embedded EDI commercial solution providing AS2, SFTP and HTTP post file transfer. - Communicates with all parts of the TraceLink organization, in both verbal and written capacities. - Assists personnel from other departments in the company to ensure that they have the access and information that they need to perform their assigned tasks.
Job ID
2021-2332
Job Locations US-MA-North Reading
Posted Date 1 month ago(5/12/2021 3:01 PM)
As part of the User Experience (UX) Design team within the Product Management Organization, the Senior User Experience Designer is responsible for turning complex product requirements into quality and effective designs for the user-facing portions of our products. Work primarily with other UX Designers, Product Managers, and Technical Writers to ensure a consistent experience across our product ecosystem. Specific duties include:   - Work with other UX Designers to develop and execute the team’s repeatable design patterns that are used across all of TraceLink’s user-facing products. - Develop and maintain pattern and component libraries, style guides, functional specifications, and other internal documentation essential to UX and product operations. - Create various UX artifacts including user flows, wireframes, mockups, and prototypes using Adobe Creative Cloud and Proto.io. - Work within two-week sprints with other UX Designers adhering to scrum ceremonies including backlog grooming, sprint planning, sprint retrospectives, and showcases. - Serve as a subject matter expert in UX tooling and operations while sharing knowledge with less experienced designers. - Articulate data-driven design decisions and advocate for quality and effective user experiences. - Work across multi-disciplinary teams to coordinate explorations needed to incorporate results into design solutions, engineering efforts, technical communications and training collateral. - Deliver relevant UX artifacts and documentation within tight deadlines and prior to key release milestones. - Co-author functional specifications in Confluence to document design specifications with Product Management. -  Lead design reviews and showcases with product stakeholders and engineering and update designs based on feedback until alignment is reached. -  Support Junior Designers, and the Engineering, Technical Communications and Training teams in the development of their deliverables. -  Drive and facilitate product feedback via user outreach, informal observations, and usability testing, and analyze, document, and present findings to drive user centered data-driven design decision. -  Liaise with Product Management to understand use cases, business needs, requirements and priorities and translate them into design solutions for upcoming features for new and existing products.
Job ID
2021-2327
Job Locations IN-Pune
Posted Date 1 week ago(6/10/2021 7:03 AM)
The Senior Software Engineer is responsible for the design, implementation and maintenance of application code for back-end, server-centric components interfacing with very large databases, as well as all related activities within the application development process. You will: - Develop software that takes best advantage of our cloud-based fully-distributed architecture - Provide architectural input for software development efforts utilizing a thorough understanding of various technologies such as web applications, relational databases, information security, cloud-based services, etc. - Provide high-level analysis and design reviews to apply appropriate technologies and architecture to solve conceptual problems; ensure design, structure, and content meet performance guidelines - Research and remain informed of new technology and tools, and how such technologies could be applied at TraceLink; recommend extension, expansion, and update of technology standards, practices, and methodologies - Actively participate in all phases of the software development lifecycle - Review and analyze current systems and processes, matched against user needs and business requirements to determine technical requirements - Accurately estimate tasks, and hit those estimates and provide regular status updates as part of our scrum-based Agile development process - Work closely with our QA team; assist with test planning as appropriate - Integrate 3rd party components as appropriate
Job ID
2021-2324
Job Locations US-MA-North Reading
Posted Date 1 month ago(5/10/2021 11:52 AM)
Responsibilities: - Ability to synthesize information across all products by working cross functionally with other product managers and subject matter experts - Ability to closely collaborate with Architects & ability to engage in architectural conversations & decisions  - Ability to converse with end users ( developers in this case ) and envision product needs - Create and document product requirements & specifications and use cases.  - Present product ideas and user interface designs to internal stakeholders and customers to garner feedback - Author and prioritize user stories for product features and functions - Work closely with Development and QA to resolve issues throughout the development lifecycle - Review and accept user stories upon completion of development and testing
Job ID
2021-2323
Job Locations IN-Pune
Posted Date 1 month ago(5/10/2021 12:44 AM)
- Design, Develop, Document, and Unit Test Contivo maps using a variety of formats including XML, JSon, EPCIS, X12, EDIFACT, SAP IDocs, and others. - Work with B2B, Engineering, QA, and customer service teams to define and document source and target interfaces in support of Tracelink business applications. - Build sample data files in all data formats to use when unit testing Contivo maps. - Work with QA to run automoated testing routines for Contivo maps. - Serve as B2B and Contivo mapping subject matter expert and provide technical support to Tracelink application and development support teams. - Acquire and maintain expertise in building transaction interfaces for Contivo using multiple global B2B data standards and internal data modeling tools and processes. - Create data mapping specifications across all Tracelink support data exchange formats. - Identify opportunities for map development process improvement.
Job ID
2021-2321