Sr. Technical Product Manager, Opus Platform Persistence

Job Locations US-MA-North Reading
Posted Date 7 hours ago(10/25/2021 5:18 PM)
Job ID
Product Management / UX / Technical Writing


TraceLink is seeking a full-time, experienced Product Manager to join our Platform Data Persistence and Infrastructure team.  Product Managers are responsible for working with cross-functional teams and customers, managing products from cradle to grave, justifying new product development investments, determining and documenting new product requirements, and facilitating product rollout. If you’re self-motivated, intellectually curious and motivated by designing and developing innovative products for global organizations, you could be a good fit for our team.


  • You will bring “the why” to the table
  • Performing independent research to understand the business value achieved with different technologies, such as Lucene, ElasticSearch, Dynamo DB, RocksDB, Amazon Simple Storage Service (Amazon S3), Amazon Elastic File System (EFS), Amazon Elastic Block Store (EBS), Restore/Backup Techniques.
  • Work closely with architects to understand system tradeoffs for various approaches and describe the business value achieved when using technologies mentioned above.
  • Work closely with Development and QA to explain the business value achieved through technologies mentioned above
  • Serve as the voice of the customer (internal and external) for the product
  • Gather requirements from internal and external stakeholders
  • Interact with Operations, Platform, and Application Teams to gather requirements and ensure dependencies are well understood
  • Create and document product requirements and use cases
  • Facilitate discussions around design and implementation approaches to ensure the best approach is selected that meets the requirements and also stays aligned with company direction and timelines
  • Work closely with architects to define common application and administrative services to be used on the next generation platform
  • Work closely with Development and QA to resolve issues throughout the development lifecycle
  • Participate in scheduling, coordinating and planning product development releases with Development and QA
  • Participate in bug triage and prioritization
  • Review and accept user stories upon completion of development and testing
  • Support the release process
  • Provide status updates on the Product Release efforts
  • Serve as product expert; provide secondary support to Sales and Professional Services
  • Provide demos, presentations, support analyst briefings
  • Up to 10% travel required


Skills and Requirements:

  • Experience with Lucene, ElasticSearch, Dynamo DB, RocksDB, Amazon Simple Storage Service (Amazon S3), Amazon Elastic File System (EFS), Amazon Elastic Block Store (EBS), Restore/Backup Techniques.
  • 10+ years of experience as a product manager 
  • Technical degree (engineering and/or computer science)
  • Software company experience where SaaS and/or cloud deployment environments are used
  • Knowledge of SOAP and REST web service APIs and their application
  • Knowledge of micro-services and their application


Helpful Skills and Experience:

  • Experience with enterprise software: ERP, PLM, Workflow Systems, Document Management Systems
  • Experience building or specifying platform systems such as SAP, Oracle, MatrixOne, Enovia, PegaSystems,, or SharePoint
  • Implementation or requirements definition experience with enterprise software


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