Technical Curriculum Developer, Senior

Job Locations US-MA-North Reading | US-Remote
Posted Date 1 month ago(9/17/2021 12:50 PM)
Job ID



As the leader in pharmaceutical track & trace serialization software, capturing approximately 60 to 70 percent of the global market – Tracelink continues to innovate and develop bold solutions to complex problems keeping medicines and medical products from the patients and hospitals who need them. In a global market rife with counterfeit drugs, shortages, recalls and distribution gridlocks Tracelink’s team has responded with creation of The Opus Digital Network Platform. The mission of Opus is to create an ecosystem of customers and partners to build digital networks through our multi-enterprise applications. Seamlessly linking companies, people, processes, and systems to create an effortlessly intelligent and agile supply chain - saving time, resources, and effort in an industry where lives depend on it. Our team of talented professionals continue to bring to life this next stage in TraceLink’s mission of creating a network for the greater good, are you ready join?


Senior Technical Curriculum Developer

As a member of the TraceLink University customer training organization, you will be responsible for developing curriculum for product and industry training offerings. You will become an expert on TraceLink solutions as you develop interactive, hands-on lab exercises and guides. 




  • Perform learner needs analysis and develop learning plans for eLearning and Instructor-Led Training courses.
  • Analyze new software features and products using requirements documents and software prototypes. 
  • Design and develop technical courses delivered online and through Instructor-Led Training (ILT).
  • Implement student guides and job aids using Madcap Flare, videos with Camtasia, eLearning modules using Storyline, and slide decks using PowerPoint.
  • Scope new features and products for the team by attending requirements meetings, researching and tracking features using Jira, testing new product features, and participating in Agile software development SCRUMs.
  • Assist with the development of certification courses, assessments, and program evaluation
  • Assist with the design of new blended learning approaches including eLearning, social learning, video courses, and virtual ILT.
  • Design and develop lab environments, exercises, and data sheets for certification courses through hands-on use of the TraceLink software.
  • Develop training certifications, assessments, and program evaluations.
  • Edit, QC, and publish learning materials. 
  • Design and implement internal Services training for the Support, Professional Services, and Network Services teams.



  • Bachelor’s degree in a related field, for example, Instructional Design, Technical Writing, Computer Science, Web Design, Communications; 
  • Minimum of 3 years of experience developing software-related courses.
  • Minimum of 3 years of experience developing eLearning courses using standard course development tools such as Captivate or Articulate Storyline. Experience authoring technical documentation in Madcap Flare is a plus.
  • Ability to apply knowledge of Instructional Design and Adult Learning Theory to course development.
  • Ability to translate technical content into clear and simple conceptual topics and procedures.
  • Experience implementing training certification and evaluation programs.
  • Excellent analytical skills, strong written communication.
  • Flexible, team-oriented individual who can function in a fast-paced environment.
  • Attention to detail with the ability to abstract to higher-level views of technical material.
  • Quickly master complex technical material and manage multiple projects simultaneously.
  • Analyze learners’ needs and predict where they might have difficulty using software features.





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