Senior Cloud Engineer (SRE/Observability)

TraceLink is seeking a Senior Cloud Engineer to work in our SRE/DevOps group building and maintaining infrastructure automation tools, with emphasis on infrastructure and application observability. This group is building and expanding on the critical need to maintain visibility and provide scalability of the TraceLink global platform.

• Design, build, document, test new tools and technologies as part of an Agile development team to collect, process and display logs/metrics/traces/etc, including core dashboard development/maintenance
• Maintain and improve these to eliminate bugs, increase performance/efficiency, or extend capabilities
• Test, diagnose and correct defects as part of a CI/CD pipeline and test automation, always expanding and improving the testing coverage
• Play an active role in the development process, deliver on commitments, communicate issues, work with others both in the team and in other teams
• Offer suggestions on how to improve tools and/or processes

• 5+ years of experience with increasing responsibility as an SRE or DevOps engineer with hands-on expertise with cloud-native observability open source and/or commercial toolsets such as ELK (ElasticSearch/LogStash/Fluentd/Kibana), TICK (Telegraf/InfluxDB/Chronograf/Kapacitor), Grafana, Prometheus, DataDog, Splunk, etc
• Strong understanding of cloud deployment and management practices
• Hands-on experience with Terraform/Helm/Docker/Kubernetes
• Skilled with AWS services both from technology and cost perspectives
• Skilled in DevOps/SRE practices and build/release pipelines
• Experience working with mature development practices and tools for source control, security, and deployment
• Understanding of Java/JavaScript
• Excellent communication skills, written and verbal
• Strong analytical and problem-solving skills