• Manager, Product Management - Platform

    Job Locations US-MA-North Reading
    Posted Date 2 months ago(9/12/2018 8:39 AM)
    Job ID
    Product Management
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    The Opportunity:

    TraceLink is seeking a full-time, experienced Manager of Product Management who will drive the vision, product roadmap and execution of TraceLink’s cloud-based Platform. You will lead a team of Platform Product Managers to define TraceLink’s Platform, Application Development Environment, and Application Services against our plan in collaboration with Architects, Development, Quality Engineering, User Experience, and Documentation peers; making tradeoffs, anticipating staffing needs, risks, and ensure frequent and clear communication internally and with customers. TraceLink is seeking an experienced professional with a solid techincal background and a track record of defining platform level capabilities, who is looking for a fast-paced opportunity with a rapidly growing cloud company. This postiion reports to the Director, Platform and Analytics Product Management.



    • Drive and build consensus for the product strategy and roadmap with cross-functional peers and Business Management
    • Lead discussions with cross-functional teams and senior leadership, including presentation of proposals, recommendations, product plans, and business cases
    • Lead and guide the development of a team of Product Managers, and help them do their best work
    • Work collaboratively with Solution Marketing, Professional Services, Business Management and Solutions Consulting to assist with the go-to-market for the Platform
    • Champion a customer-centric approach to building a Platform and Development Environment that takes into consideration both internal and external customers
    • Engage with customers, development partners, professional services, and TraceLink engineering on product ideas and direction to garner feedback
    • Conduct design reviews of use cases and user product designs with Product Management, UX Design, Engineering and QA
    • Work with Product Managers from the application teams to prioritize platform requirements and user stories for product features and functions needed by those teams
    • Participate in scheduling, coordinating and planning releases with Program Management, UX Design, Documentation, Engineering and QA Teams
    • Mentor Product Managers on defining MVP and controlling scope to ensure we deliver on the needs of the business across many markets, both established and early stage/developing
    • Work with Product Managers to identify and track cross team dependencies and deliverables
    • Drive the platform capabilities to meet the needs of partner and customer ecosystem where enterprise level applications are created and exchanged
    • Provide regular status updates on the product direction and delivery against the roadmap
    • Up to 20% travel required


    Skills and Requirements:

    • 5+ years experience in Product Management
    • 5+ years of management experience with direct reports under your guidance and leadership
    • Experience managing, prioritizing, and delivering a product portfolio to meet strategic goals
    • Experience building and releasing scalable multi-tenant SaaS/cloud platforms and partnering with Engineering teams
    • Experience in Agile processes
    • Ability to manage people and processes
    • Excellent verbal, written and presentation skills, and ability to communicate clearly to both technical and non-technical audiences
    • Demonstrated ability to engage and influence senior executives
    • Understanding of technical architecture of complex and highly scalable platforms
    • Ability to juggle multiple priorities and make things happen in a fast-paced, dynamic environment
    • Capable of backing up team members by creating requirements documents and user stories when needed
    • Experience with enterprise software: ERP, PLM, Workflow Systems, Document Management Systems
    • Experience with internal technical customers such as engineering, professional services, and cloud operations as well as external development partners and customers
    • Experience making difficult prioritization decisions
    • History of on-time, quality delivery
    • BS or MS degree in Computer Science or related field

    Helpful Skills and Experience:

    • Experience building or specifying platform systems such as SAP, Oracle, MatrixOne, Enovia, PegaSystems, Salesforce/Force.com, or SharePoint
    • Knowledge of AWS and/or Azure cloud platforms
    • Implementation or requirements definition experience with enterprise software
    • GxP Best Practices
    • Pharmaceutical industry knowledge
    • Supply chain


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