• Product Manager

    Job Locations US-MA-North Reading
    Posted Date 1 month ago(5/13/2019 8:49 AM)
    Job ID
    Product Management
  • ­

    Compliance Applications Product Manager

    TraceLink is seeking a full-time, experienced Product Manager to focus on expanding our cloud-based Compliance suite of applications. You will work on solutions specific to the European Union, Russia, China, Korea, India, and Brazil.  Product Managers are responsible for working with cross-functional teams and customers, managing products from cradle to grave, justifying new product development investments, determining and documenting new product requirements, and facilitating product rollout. If you’re self-motivated, enjoy a fast paced environment, intellectually curious and motivated by designing and developing innovative products for global organizations, you could be a good fit for our growing team.



    • Serve as the voice of the customer for the product
    • Create and document product requirements and use cases
    • Define and specify product features and functions, and work closely with User Experience team on product UI design mockups
    • Maintain the product roadmap for the Compliance suite of applications
    • Stay on top of changing regulations and their impact to the Compliance applications
    • Present product ideas and user interface designs to customers to garner feedback
    • Conduct design reviews of use cases and user interface designs with Development, QA, Professional Services and other internal stakeholders
    • Author and prioritize user stories for product features and functions
    • Participate in scheduling, coordinating and planning product development releases with Development and QA
    • Work closely with Development and QA to resolve issues throughout the development lifecycle
    • Participate in bug triage and prioritization
    • Review and accept user stories upon completion of development and testing
    • Manage/coordinate the release process
    • Provide regular status updates on the Product Release efforts
    • Serve as product expert; provide secondary support to Sales and Professional Services
    • Work with Marketing to contribute to creation of marketing materials and messaging
    • Provide demos, presentations, support analyst briefings
    • Perform competitive analyses
    • Up to 10% travel required



    Skills and Requirements:

    • Technical degree (engineering and/or computer science)
    • 3+ years of experience as a product manager or business analyst
    • Software company experience where SaaS and/or cloud deployment environments are used
    • Knowledge of SOAP and REST web service APIs and their application

    Desirable areas:

    • Basic ERP (SAP, Oracle) – packaging line, warehouse management, manufacturing line
    • Supply Chain knowledge – Manufacturing, Contract Manufacturing (CMO/CPO), Wholesaler/Distributor, 3PL (3rdParty Logistic), Pharmaceutical Dispensers (retail/hospital)
    • Serialization knowledge (ideally for pharmaceutical industry), EPCIS
    • GS1 serialization and track and trace standards
    • Past work experience in a GxP environment
    • Knowledge of GOOD manufacturing practices (validated systems)



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