• Platform Product Manager

    Job Locations US-MA-North Reading
    Posted Date 1 month ago(5/13/2019 8:49 AM)
    Job ID
    Product Management
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    TraceLink has built the world's largest cloud-based network dedicated to protecting patients, ensuring compliance and growing profits across global life sciences. The TraceLink Life Sciences Cloud is our network, platform and community that links people, processes and information everywhere from ingredient to patient.

    Businesses across the globe, including 16 of the top-20 pharmaceutical companies, trust us to help them manufacture and deliver safe, secure medicines to the patients who need them anywhere in the world. We need game changers ready to break down business barriers, master new technologies and become trusted advisors for some of the largest and fasting growing companies on the planet. How will you challenge yourself? Learn more about TraceLink.


    The Opportunity:


    TraceLink is seeking a full-time, experienced Product Manager to focus on expanding our cloud-based track and trace suite of applications. Product Managers are responsible for working with cross-functional teams and customers, managing products from cradle to grave, justifying new product development investments, determining and documenting new product requirements, and facilitating product rollout. If you’re self-motivated, intellectually curious and motivated by designing and developing innovative products for global organizations, you could be a good fit for our team.



    • Serve as the voice of the customer for the product
    • Create and document product requirements and use cases
    • Define product features and functions, and work closely with User Experience team on product UI design mockups
    • Present product ideas and user interface designs to customers to garner feedback
    • Conduct design reviews of use cases and user interface designs with Development, QA, Professional Services and other internal stakeholders
    • Author and prioritize user stories for product features and functions
    • Participate in scheduling, coordinating and planning product development releases with Development and QA
    • Work closely with Development and QA to resolve issues throughout the development lifecycle
    • Work closely with architects to define a next generation platform
    • Participate in bug triage and prioritization
    • Review and accept user stories upon completion of development and testing
    • Manage/coordinate the release process
    • Provide regular status updates on the Product Release efforts
    • Serve as product expert; provide secondary support to Sales and Professional Services
    • Work with Marketing to contribute to creation of marketing materials and messaging
    • Provide demos, presentations, support analyst briefings
    • Perform competitive analyses
    • Up to 20% travel required


    Skills and Requirements:

    • Technical degree (engineering and/or computer science)
    • 8+ years of experience as a product manager or business analyst
    • Software company experience where SaaS and/or cloud deployment environments are used
    • Knowledge of SOAP and REST web service APIs and their application

    Desirable Areas:

    • Experience with enterprise software: ERP, PLM, Workflow Systems, Document Management Systems
    • Experience building or specifying platform systems such as SAP, Oracle, MatrixOne, Enovia, PegaSystems, Force.com, or SharePoint
    • Knowledge of AWS and/or Azure cloud platforms
    • Implementation or requirements definition experience with enterprise software
    • Product serialization knowledge and related technologies (EPCIS)


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