• Solutions Engineer-Demonstrations and Tools (Python required)

    Job Locations US-MA-North Reading
    Posted Date 2 weeks ago(6/11/2018 10:59 AM)
    Job ID
    2018-1256
    Organization
    Sales Arch
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    Sales Support Engineer

    TraceLink has built the world's largest cloud-based network dedicated to protecting patients, ensuring compliance and growing profits across global life sciences. The TraceLink Life Sciences Cloud is our network, platform and community that links people, processes and information everywhere from ingredient to patient.

    Businesses across the globe, including 16 of the top-20 pharmaceutical companies, trust us to help them manufacture and deliver safe, secure medicines to the patients who need them anywhere in the world. We need game changers ready to break down business barriers, master new technologies and become trusted advisors for some of the largest and fasting growing companies on the planet. Learn more about TraceLink.

    TraceLink is seeking a full-time, “Sales Support Engineer” to join our team.

    The Opportunity:

    The Sales Support Engineer plays an important role by building and maintaining demonstration tools and materials that our Solutions Consultants use to present our products to prospective customers. In addition, as a technical subject matter expert, you will develop documentation and training materials to help our Solution Consultants to best communicate Tracelink value proposition as part of their demonstrations. This is a highly visible position and you will routinely interact with Solution Consultants, Professional Services, Engineering, Product Management, Sales and Marketing.  The ideal candidate will be able a self-starter who can identify needs and translate them into useful solutions for the team.

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    Responsibilities

    • Create and maintain tools and materials to support demonstrations and other sales related activities
    • Specify and maintain demonstration hardware and off-the-shelf software needed by the SC team.
    • Train Solution Consultants and others on use of tools and materials for presenting the demonstrations
    • Provide technical expertise to the SC team on Tracelink products and general technology such as networks, interfaces, data formats, and industry standards
    • Work with Support, Services, and Engineering to resolve product issues that impact SC or partner demonstrations
    • Work closely with Product Management and Engineering to ensure demonstrations incorporate the latest product features
    • Work with strategic partners to create sandbox environments and assist them with their integration efforts.

     

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    Qualifications

    • Bachelor’s Degree in Computer Science or Engineering or equivalent software development experience.
    • 1-3 years of working experience in a technical role.
    • Proficiency in Python and Javascript software development required. Additional languages, such as Java and C++ is highly desirable.
    • Experience with Web and desktop UI development. Django and wxPython or WxWidgets experience is highly desirable.
    • Proficiency in Web Services implementation and use
    • Proficiency in markup languages including HTML, XML, and YAML
    • Experience in managing Microsoft Windows and Linux operating systems
    • Ability to quickly learn and effectively use new hardware and software technologies is a must.
    • Strong presentation and written communication skills with proficiency in Microsoft Office products.
    • Knowledge of supply chain business processes, such as contract manufacturing, third party logistics providers, and distribution operations is highly desirable.


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