Associate Product Manager, Network Services

Job Locations US-MA-North Reading
Posted Date 2 weeks ago(2/13/2018 12:51 PM)
Job ID
Product Management


TraceLink is seeking a full-time, Associate Technical Product Manager to focus on expanding our cloud-based network suite of applications. Product Managers are responsible for working with cross-functional teams and customers, managing products from cradle to grave, justifying new product development investments, determining and documenting new product requirements, and facilitating product rollout. If you’re self-motivated, intellectually curious and motivated by designing and developing innovative products for global organizations, you could be a good fit for our team. As an Associate Product Manager you will work with other product managers who own specific product areas as you build your domain knowledge.



  • Serve as the voice of the customer for the product
  • Create and document product requirements and use cases
  • Define product features and functions, and work closely with User Experience team on product UI design mockups
  • Work closely with architects to define a next generation platform
  • Present product ideas and user interface designs to customers to garner feedback
  • Conduct design reviews of use cases and user interface designs with Development, QA, Professional Services and other internal stakeholders
  • Author user stories for product features and functions
  • Participate in scheduling, coordinating and planning product development releases with Development and QA
  • Work closely with Development and QA to resolve issues throughout the development lifecycle
  • Participate in bug triage and prioritization
  • Review and accept user stories upon completion of development and testing
  • Perform competitive analyses
  • Up to 5% travel required


Skills and Requirements:

  • Technical degree (engineering and/or computer science)
  • 3+ years of experience as a product manager or business analyst
  • Software company experience where SaaS and/or cloud deployment environments are used
  • Worked as a Software Developer at some point during career
  • Knowledge of SOAP and REST web service APIs and their application


Desirable areas:


Supply Chain Knowledge

  • Basic ERP (SAP, Oracle) – packaging line, warehouse management, manufacturing line
  • Supply Chain knowledge – Manufacturing, Contract Manufacturing (CMO/CPO), Wholesaler/Distributor, 3PL (3rd Party Logistic), Pharmaceutical Dispensers (retail/hospital)
  • Serialization knowledge (ideally for pharmaceutical industry), EPCIS, and related technologies
  • GS1 serialization and track and trace standards
  • Knowledge of GOOD manufacturing practices (validated systems)


Platform Knowledge

  • Experience with enterprise software: Enterprise Resource Planning (ERP), Product Lifecycle Management (PLM), Workflow Systems, Document Management Systems
  • Experience building or specifying platform systems such as SAP, Oracle, MatrixOne, Enovia, PegaSystems,, or SharePoint
  • Knowledge of AWS and/or Azure cloud platforms
  • Implementation or requirements definition experience with enterprise software


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