• Implementation Project Manager

    Job Locations US-MA-North Reading
    Posted Date 3 months ago(2/5/2018 5:22 PM)
    Job ID
  • ­

    The Implementation Project Manager is responsible for leading customer and partner integrations in the TraceLink Life Sciences Cloud.  This is a highly visible role in the organization requiring a combination of project management, technical and interpersonal skills to be successful.  



    • Provide project leadership for customer and partner integrations.
    • Implement and manage a project governance framework for customer or partner engagements.
    • Develop, manage and report on project status, schedule and risks.
    • Provide clear and effective internal and customer-facing communication and escalation paths and processes.
    • Execute cross-functional, cross-product awareness and coordination of the customer’s service experience, priorities, and needs.
    • Adhere to all relevant regulatory and procedural requirements and guidance in the conduct of projects in an information-enabled environment.
    • Contribute to the development of TraceLink best practices.




    • Fluent in written and spoken English.
    • BS/BA degree or equivalent experience; MBA preferred.  PMP certification is a plus.
    • Highly self-motivated; able to work in a fast-paced environment.
    • Ability to work collaboratively as part of a team, yet also work independently on complex problems.
    • 5-7 years of experience in customer-facing roles, preferably within technology or consulting organizations.
    • A demonstrated understanding of when and how to be flexible, and when and how to be firm.
    • Strong interpersonal, facilitation, and presentation skills.
    • Excellent verbal and written communication skills, with extremely high standards for documented work product.
    • Extensive knowledge of MS Project, Visio and MS Office products.
    • Knowledge of supply chain business processes including distribution, logistics and warehousing preferred.
    • Life Sciences experience preferred.
    • Experience with computer system validation preferred.
    • Ability to travel domestically and internationally as needed (0 - 25% travel requirement).


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