• Implementation Project Manager - French

    Job Locations UK-Uxbridge
    Posted Date 4 weeks ago(5/2/2018 9:09 AM)
    Job ID
    2018-1126
    Organization
    Services
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    TraceLink has built the world's largest cloud-based network dedicated to protecting patients, ensuring compliance and growing profits across global life sciences. The TraceLink Life Sciences Cloud is our network, platform and community that links people, processes and information everywhere from ingredient to patient.

    Businesses across the globe, including 16 of the top-20 pharmaceutical companies, trust us to help them manufacture and deliver safe, secure medicines to the patients who need them anywhere in the world. We need game changers ready to break down business barriers, master new technologies and become trusted advisors for some of the largest and fasting growing companies on the planet. How will you challenge yourself? Learn more about TraceLink.

     

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    The Senior Implementation Project Manager is responsible for leading customer and partner integrations in the Tracelink Life Sciences Cloud. This is a highly visible role in the organisation requiring a combination of project management,technical and interpersonal skills to be successful.Specific responsibilitites include:

    • Provide project leadership for customer and partner implementations.
    • Manage other TraceLink resources assigned to project implementations including Technical Consultants and Technical Architects.
    • Manage implementations using the defined TraceLink Professional Services methodology.
    • Manage and report on project status, timelines and risks.
    • Provide clear and effective internal and customer-facing communication and escalation paths and processes.
    • Manage cross-functional, cross-product awareness and coordination of the customer’s service experience, priorities, and needs.
    • Contribute to Professional Services best practices.
    • Provide product feedback as needed.
    • Act as an advocate for the customer for new features and bugs.
    • Stay current with the industry trends, regulations and TraceLink product releases.
    • Participate in pre-sales meetings as needed.
    • Act as mentor for other team members.
    • Work independently to meet project deadlines and customer needs.

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    Skills and Requirements:

    • Essential

      • Fluent in written and spoken English and French.
      • BS/BA degree or equivalent experience.
      • Highly self-motivated; able to work in a fast-paced environment.
      • Ability to work collaboratively as part of a team, yet also work independently on complex problems.
      • 6-10 years of project management experience in customer-facing roles.
      • A demonstrated understanding of when and how to be flexible, and when and how to be firm.
      • Strong interpersonal, facilitation, and presentation skills.
      • Excellent verbal and written communication skills, with extremely high standards for documentation.
      • Extensive knowledge of MS Project, Visio and other MS Office products.
      • Ability to travel domestically and internationally as needed (0 - 50% travel requirement).

      Desirable

      • PMP, PRINCE2, ITIL, or other Project Management certification.
      • Advanced degree (such as MBA, MS Computer Science, etc.).
      • Knowledge of supply chain business processes including distribution, logistics, warehousing and serialization.
      • Life Sciences experience.

    If you’re looking to join an exciting, fast-moving company that is at the center of revolutionizing the supply chain for the Life Sciences industry, TraceLink wants to talk to you.

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